Shop Policies
- Payment is in Canadian dollars by credit card or by PayPal account. (You don't have to convert your money yourself, PayPal does it for you automatically. For my US friends, the US dollar is generally worth more than the Canadian dollar, so you'll be pleased.)
- A separate PayPal invoice will be sent to cover shipping costs, including postage, pick-up & packaging, unless otherwise specified in a product listing.
- Shipping fees to the US and Canada are provided in the product listing description and must be paid within 7 calendar days. If payment is not received, the order will be cancelled/refunded.
- International buyers (outside of Canada and the US) will be sent a PayPal invoice for shipping. The amount will be dependent on postage rates to their address. Shipping fees must be paid within 7 calendar days. If payment is not received, the order will be cancelled.
- For all buyers purchasing art over $1000, I will email you regarding the shipping fees.
- All buyers are responsible for any duty, brokerage or other fees charged at their end.
- Original art on canvas, wood panel, art board or paper may be returned within 30 days of payment, with any shipping or other costs payable by the buyer. A refund of the original purchase price will be issued upon receipt of the art work. (Nothing's been returned so far, but you never know!)
- Original hooked and fibre work may be returned within 30 days of payment, with any shipping or other costs payable by the buyer. A refund of the original purchase price will be issued upon receipt of the art work.
- Art posters, prints, hand-embellished prints, calendars, cards, pins and bags are neither returnable or refundable.
- Classes and kits are not returnable or refundable.
If you have any questions, please send me an email at [email protected]. Thank you for your interest and support.